Aesthetic Clinics
Full-process management for cosmetic surgery, dermatology and light medical aesthetics
A product by HMC Software · 20+ years in medical-aesthetic IT
Practice Management,
Built for the Cloud
Purpose-built for aesthetic, dental and rehabilitation practices. Ready out of the box and fast to launch — with every location working in sync, so the precision of your best clinic reaches every clinic.
3+ years in stable production · MLPS Level 3 certified · Deployed on Tencent Cloud · Serving Mainland China & Southeast Asia
Partner with HMC — skip the costly detours
20+ Yrsof HMC medical-aesthetic IT expertise
3+ Yrs宏脉客云 in stable production
MLPS L3National information-security certification
Tencent CloudEnterprise cloud infrastructure
Founding Council Member · Internet Medical-Aesthetics Branch, China Association of Plastics and Aesthetics
Chain GroupsDental GroupsAesthetic Hospitals
Rehab CentersSpecialty ClinicsAesthetic-Dental Practices
Industries
Built for practices like yours
One 宏脉客云, adapted to the workflows of every format.
Dental Clinics
Treatment, consumables and recall reminders, unified
Health & Rehabilitation
Rehab programs, outcome tracking and long-cycle client care
Chain Groups
Headquarters oversight across locations and formats
Why 宏脉客云
The same HMC capability, in a lighter form
宏脉客云 is HMC's new-generation system, rewritten for the cloud. No server room to build, no ops team to keep — register, activate, and you're running.
Ready out of the box, zero IT overhead
No servers to buy, no server room, no ops staff. Activate and go — hardware and maintenance costs drop to zero.
New architecture, always up to date
A new-generation system rewritten for the cloud, with automatic upgrades. No more "the system is too old, and upgrading means closing shop."
Multi-location, in sync online
One head-office back end runs every location. Revenue, inventory and customer data stay connected in real time — visible even from afar.
Mobile-first management
Your phone is your back office. Revenue, appointments and approvals stay in hand, wherever the director is.
Core Features
One system, the entire operation
From acquisition to repeat purchase, from single clinic to chain — every step, managed.
Fine-grained clinic operations
Turn "watching staff" into "running a system"
- Appointments, registration, checkout, inventory and consumables in one place
- Consultant and assistant commissions calculated automatically — no month-end disputes
- Multi-location reports roll up automatically — no more reconciling in Excel
Private-domain marketing & acquisition
Tap the WeChat ecosystem; let customers bring customers
- Membership, stored value, packages and campaigns fully online
- Mini-mall, channel distribution and acquisition in one back office
- Customer segmentation tags with automated outreach
End-to-end patient care
A service loop centered on the customer
- Pre-visit consultation, in-treatment follow-along and post-visit follow-up, all on record
- Electronic records, informed consent and aftercare — compliant and standardized
- One profile per customer, across the full lifecycle
Smart, data-driven decisions
Decisions backed by data
- Multi-dimensional reports: operations, marketing, customers, staff efficiency
- Real-time dashboards for key metrics, with automatic anomaly alerts
- Owners see today's numbers at a glance, on mobile
Value-added services
More than just software
- POS checkout, e-invoicing, tax advisory
- Onboarding, full-team training, hands-on operations coaching
AI
Putting AI where your business needs it most
Reading consultations, diagnosing operations, handling follow-up calls — 宏脉客云 lets AI take over repetitive judgment and analysis, freeing your people for what matters.
AI Consultation Insights
Understands every consultation
- AI reviews the consultation process, auto-scoring staff consultations and ranking conversion triggers
- Builds "customer decision insights" — see exactly what customers hesitate over
- Refines your consultation scripts from real consultation data
AI Operations Intelligence
Six dashboards that diagnose operational problems
- Activity, new-customer repurchase, spend downgrade, cross-department spend, package consumption, annual customer planning
- AI generates analysis summaries automatically, pinpointing where revenue leaks
- Delivers targeted operational recommendations and churn alerts
AI Voice Agent
Hand repetitive calls to AI
- AI places outbound calls for follow-ups, invitations and customer care
- Call process and outcomes flow back into the customer profile automatically
- Frees your service team from repetitive dialing
宏脉客云 ships new capabilities every month · View the changelog →
Data Security & Compliance
Your customer data is safer in the cloud
Moving to the cloud doesn't mean less secure. 宏脉客云 invests more in security and compliance than most practices can in their own server rooms.
MLPS Level 3
Certified to Level 3 of China's national information-security Multi-Level Protection Scheme.
Built on Tencent Cloud
Deployed on Tencent Cloud, with multi-availability-zone deployment, multi-replica backup and off-site disaster recovery.
High-availability operation
宏脉客云 has run stably for 3+ years, with continuous service availability.
Encrypted throughout
Encryption in transit and at rest; medical records and customer data authorized by role.
Fully auditable
Medical records, informed consent and operation logs meet industry regulatory requirements.
Customers
See how your peers use 宏脉客云
From eliminating manual spreadsheets to AI-driven precision operations — real gains from real clinics.
"Follow-up notes used to live in each consultant's personal WeChat — missed touchpoints and lost records were common. With 宏脉客云, the system automatically reminds us what to do for each client after treatment. Missed appointments dropped substantially."
S
"The AI dashboard tells us directly which clients are spending less and which are about to churn — no more digging through Excel. Targeted outreach based on these segments converts significantly better than blasting the whole list."
G
"We used to have two staff dedicated to post-treatment follow-up calls — thousands a month, low efficiency. Now AI handles outbound care calls and appointment reminders. Our team is free to focus on high-value one-on-one follow-ups."
H
Support
You're buying a system — and a team that stays online
Professional implementation
One-on-one onboarding support, with smooth data migration from your old system.
Full-team training
Covering front desk, consultants, assistants and operations roles.
Online support
Responsive on business days, with a dedicated service group always on hand.
See what 宏脉客云
can do for your practice
Leave your details and an advisor will arrange a one-on-one demo, with a solution and quote scaled to your practice.
- A one-on-one product demo, tailored to your format
- A solution and quote scaled to your practice size
- A migration assessment for your existing system
Contact us directly: 020-38805038 · wwz@hmcsoft.cn